Questions, bugs, or feedback? We're happy to help.
Why can't I post?
Perron is location-based. To chat, post to the wall, or check in, you need to be physically at a railway station in the Netherlands. Away from a station you can still read — departures, station info and existing messages.
Do I need an account?
No, and you never will. Perron works completely anonymously — no sign-up, no password. Chat, departures, the wall and your passport all work without one.
Then what is signing in for?
One thing: keeping what you have collected. Your passport lives on your phone, so it goes with the phone — lose it or replace it and the stamps are gone. Signing in with Apple, Google or an email address backs them up and carries them (and Perron+, if you have it) to a new device. It buys you nothing else, and no feature is behind it.
What do you know about me if I sign in?
An id from the provider, and an email address if they give us one. That's it — no name, no photo, no contacts, no friend list. Apple's Hide My Email works fine, and so does any address you like: nothing is checked against anything.
How is my location used?
Only to verify you're at a station and open that station's chat. It is checked in the moment and not stored — Perron keeps no history of where you've been. See the privacy policy.
A room disappeared.
Rooms are of-the-moment. Disruption rooms close when the disruption clears (or after a couple of hours if no one keeps them open by vote), and quiet user rooms fade after a day.
Delete my data.
Erase this device in the app's Profile tab wipes everything we hold for you: your passport, your cosmetics and settings, and — if you signed in — the account itself. Where you signed in with Apple, we also tell Apple to revoke the sign-in, so Perron stops appearing under your Apple ID. Nothing is kept back.